For UK customers, we provide fast and reliable delivery to addresses on the UK mainland (including ports). Unfortunately, we are not able to provide export assistance in the United Kingdom.
To feel comfortable purchasing vehicles online, you need to know you have all the necessary information. That’s why we publish detailed descriptions of every vehicle that’s auctioned with OPENLANE. And we’re available to help at any point in the purchasing process. Especially when it comes to paperwork. Vehicle sales require certain documents for things like the transfer of ownership, pickup arrangements and transport and exports. Our experts help you breeze through the bureaucracy without any hassles.
We’ve also made all the information you need easily accessible online. You’ll find an overview and history of your purchases and the associated paperwork in ‘My Account’. It’s all very straightforward and easy to follow. Win an auction? Confirm the purchase. You’ll then receive an order form that lets you pay for it. Your invoice becomes available after that. And when the vehicle is ready for collection, you’ll be sent the vitally important Pickup Authorisation (PuA). On request, we will also provide the Certificate of Delivery (CoD).
Click here to read the full pickup procedure
Any questions? Our highly trained customer service team is standing by to help you at every step in the process. They speak a wide range of languages, ensuring you’re able to communicate clearly, and they can provide detailed information about how to bid and arrange transport.
OPENLANE has been selling vehicles internationally for more than ten years. We know all there is to know, including exactly which documents you need to import and export vehicles in different countries. We are available to help you arrange the documents below for an additional fee to cover labour and resources.
1. Exporting from an EU country to a non-EU country
EX document: You need an EX document to export a vehicle from an EU country to a country outside the EU. For vehicles that are physically located in Belgium or the Netherlands, OPENLANE can provide this document for a fee of €110. For vehicles in other locations, you can arrange this document with a third party.
• Dutch vehicles that are up for auction are not available to non-EU customers due to local tax restrictions.
• OPENLANE requires a temporary deposit for any vehicle that is to be exported to a non-EU country. The amount of this payment will be mentioned on the order form and equates to twenty-one per cent (21%) of the total cost of the vehicle, including the related fees and costs, with a minimum of five hundred euros (€500). This deposit will be refunded as soon as the Exit Confirmation is received and the Final Delivery Document is approved.
2. Exporting from a non-EU country to an EU country
Vehicles from the EU are sold to a country outside the EU
EX document: €110
OPENLANE can provide this document for vehicles that are physically located in Belgium or the Netherlands. For vehicles in other locations, you can arrange this document with a third party.
Vehicles from the EU are sold to another EU country (Example: Belgian car is sold to Romania)
No export documents required.
Our friendly team is here to help. Please contact us at your convenience.